With our dedicated service and customer driven approach, MERCH is committed on improvement and customer service to ensure dominance in Qatar Market.

MERCH is also committed to brand building and development.

The following are brief statement on what do we offer to our customers and clients, what business are we in and how to agree on our company purpose.

1. We want to obtain new brands and develop new opportunities on services related to Information Technology Solutions and Communications. We are in the business of Distribution and Marketing of Beauty Products, Retailing of Luxury brands of Fashions and Accesories & Beauty plus in the business Distribution and Marketing of Fast Moving Consumer Goods (FMCG).

2. To be the best in servicing our customers and clients.

3. To be an excellent leader in managing the Distribution System - achieving highest quality of works and always improve the supply chain efficiency and effectiveness.

4. Continuous improvement for order accuracy and service reliability.

5. To segment our Customers Database and to rationalize our logistic system in a way not only to increase customer satisfaction but also to elimininate unnecessary cost.

6. We feel a sense of urgency on any matters related to our customers. We are customer-driven.

7. To expand channel offerings and maintain and build strong customer relation.